Bank branches and call centres to go by 2030- MortgageBusiness Online
As read in MortgageBusiness Online – Professional services giant KPMG believes Australia’s major banks will be “invisible” in less than 15 years, by which time customer service call centres and branch networks will be non-existent. KPMG partner and head of banking Ian Pollari said that by 2030 technology will drive an even deeper fundamental shift […]
